Introduction
At Amp Research® Power Step, Running Boards, Bed Step, Extender, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website ampresearch.520hyy.com/, make a purchase, sign up for our newsletter, interact with our ads, or otherwise use our services.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
We collect both Personal and Non-Personal Information from you. Personal Information refers to data that identifies you as an individual, such as your name, email address, phone number, etc. Non-Personal Information refers to data that does not directly identify you, such as browser information, general demographics like age and gender, referring URLs, clicked pages, etc.
Personal Information
Below are some examples of Personal Information we may collect and how we may use it:
- Account signup information: When you sign up for an account to make purchases, we require certain information such as your name, shipping/billing address, email address, phone number, login credentials, and payment details. We use this information to create and manage your account, process orders, and communicate with you regarding orders, products, services, and promotional offers.
- Newsletter signup information: If you choose to sign up for our newsletter, we will collect your email address and information related to the newsletter you wish to sign up for. We use this information to send you the newsletter as requested. You may unsubscribe at any time.
- Inquiry information: When you contact us via email, phone, social media, or otherwise, we collect information such as your name, contact details, and the contents of your message. We use this information to communicate with you and resolve your queries.
- Order information: When you place an order with us, we collect information like your name, billing/shipping address, email address, phone number, order details, payment details including payment card information. We use this information to process, fulfill and manage your order.
- User Content: If you submit reviews, comments, photos, videos or other content to our website or social media pages, we may collect that information. This information will be publicly displayed on our platforms so be careful about submitting Personal Information.
- Sweepstakes/Promotions: For some sweepstakes and promotions we may require you to provide your name, email address, mailing address, and other relevant information so we can administer the sweepstakes and notify winners.
- Surveys: Occasionally we conduct user surveys to better understand our customers and improve our products and services. These surveys will disclose how the information gathered will be used.
- Correspondence: If you contact us directly, we may keep a record of your correspondence and other information like call recordings for quality assurance purposes.
Non-Personal Information
In addition to the Personal Information above, we may automatically collect certain Non-Personal Information when you use our website or interact with our ads/services. This may include:
- Browser/device information like IP address, operating system, etc.
- Web page interactions including referring URLs, pages/links clicked, viewing behavior.
- Location information like approximate location derived from your IP address. You may disable location tracking through your device settings.
- Online activity information from cookies/tracking technologies that track website usage statistics like number of visitors, pages viewed, abandonment rates etc. This data is used in aggregated non-identifiable forms for analytics and improvements.
We may also get Non-Personal Information about you from third parties like demographic data analytics providers. We use this information for targeted advertising and promotional offers based on your interests.
How We Use Your Information
We may use the information we collect for the following purposes:
- Create and manage user accounts
- Process, fulfill and follow up on orders and provide customer service
- Respond to inquiries, feedback, and offer support
- Send product updates, technical notices, security alerts and support/administrative messages
- Send promotional emails like newsletters, new product announcements, special offers etc. in accordance with your preferences
- Administer contests, sweepstakes or promotions
- Display targeted advertisements and marketing messages aligned with your interests
- Conduct research, troubleshoot problems, analyze trends, administer our website, track usage behavior and improve the products and services we offer
- Comply with legal obligations, as part of compliance audits, and similar purposes
- Prevent and detect security threats, fraud or other malicious activity
We only process Personal Information for the purposes for which it was collected or to meet any applicable legal requirements. We will obtain consent before using information for an unrelated purpose.
Sharing Your Information
We will not share, rent, sell or distribute your Personal Information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with third party service providers and partners who assist us by performing tasks like payment processing, customer service, market research, technical operations, shipping, email/marketing communications and other similar services. They will have access to perform these tasks but are obligated not to disclose or use the information for other purposes.
Business Transfers: As we continue to develop our business, we may reorganize or become involved in a merger, acquisition, bankruptcy or other transaction. In such transactions, customer information is one of the transferred business assets but remains subject to the terms of this Privacy Policy.
Legal Compliance: We may be required by law, subpoena, court order or other legal/regulatory process to disclose your information. We may also disclose information relevant to judicial or governmental investigations.
Legal Protection: We may disclose your information if required to protect our legal rights, users or property. Information may also be disclosed in connection with preventing fraud, criminal activity, attacks on our infrastructure etc.
Public Information: Any information you voluntarily disclose online becomes publicly available. Review content before submitting to ensure it does not include any Personal Information you are unwilling to share publicly.
Your Choices and Rights
Account Information: You may access, edit or delete your account information and preferences at any time by logging into your online account. If you wish to delete your account entirely, please contact us.
Promotional Emails: You can opt out of receiving promotional emails from us by clicking the “unsubscribe” link provided in such emails or adjusting your preferences in your account. Even after unsubscribing, you may continue receiving transactional and administrative emails regarding orders, reminders or other non-promotional communications.
Push Notifications: With your permission, we may send promotional push notifications or alerts to your mobile device. You can disable these through your device settings.
Cookies: Most browsers let you disable cookies and other tracking technologies. This may limit some functionality of our website but you can still place orders.
Direct Marketing: You may opt out of our direct marketing communications like email, telephone, and postal mail through your account, by clicking unsubscribe in emails or contacting us.
Access Information: You may request details of the Personal Information we hold about you. If you notice inaccuracies, you may also request corrections/deletions. Please understand it may take some time to process these requests.
Withdraw Consent: Where you have provided consent for the processing of your Personal Information, you may withdraw that consent at any time by contacting us.
Complain: If you have any complaints about how we handle your Personal Information, please get in touch so we can address your concerns. You may also contact your local data protection authority.
Data Retention
We retain your Personal Information for the period required to fulfill the purposes described in this policy unless a longer period is legally required or permitted.
Generally, we may immediately delete your information upon your request. However, we may retain archived copies for a limited period for legal compliance, dispute resolutions or internal documentation.
Data Security
We follow industry best practices to protect the information submitted to us, both during transmission and once we receive it. We maintain physical, technical and administrative safeguards such as updating protocols, antivirus, firewalls, SSL encryption etc.
However, no internet transmission can ever be guaranteed 100% secure. Hence, we urge you to take precautions for safe use of the internet. Always use unique complex passwords, avoid suspicious links, never disclose confidential details in emails etc.
Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect Personal Information from children. If we incidentally collect information from a child, we will delete it promptly upon discovery.
If you have reason to believe a child has provided us with information, please contact us so we can delete it. Parents/guardians may also submit deletion requests on behalf of their children.
Links to Other Sites
Our website may contain links enabling you to visit other websites. If you click on third party links, you will be directed to their site where their privacy policy applies. We do not control the policies of third party websites. Please check the privacy practices of all websites you visit.
Changes to this Policy
We may modify this Privacy Policy from time to time to reflect new legal/regulatory requirements, changes to website functionality, or other relevant changes. The revised Policy will be posted on our website and available immediately. Continued use of our services is considered acceptance of any revised Policy. Please check periodically for updates.
Contact Us
If you have any queries about this Privacy Policy or generally how we handle your Personal Information, please get in touch:
Email: [email protected]
Phone: 1-888-983-2204
Thank you for taking the time to understand our privacy practices. We welcome your feedback on how we can further strengthen privacy protections and build trust.